Enterprise NEVER Again!

This is a rant and you dont have to read, I just need to blow off steam.

I hate Enterprise Rent-A-Car and will never again use their service. After fighting with them for 6 months over an issue I feel I did not cause I was charged for it today. I wish I would have been beating this car to death as thats what your "supposed" to do with rentals. I couldnt have been babying this stupid Jetta anymore than I was and coming home from work 1 day the tire just went down. Well apparently this piece of garbage car I had was completely out of alignment and shook all over the place. The thing rode like crap since day 1 and the car was filthy when I picked it up. Thats what happens when you get a car friday 4 minutes before they close. When they contacted me I said how can I be blamed for a car when you didnt even inspect it before you gave it to the next renter? To which the lovely, helpful, understanding lady replied "Sir I wouldnt have accepted a dirty car" Oh yes maam because at 4:56 you were so willing and helpful to give me what other car on the lot that wasnt rented out. Thats right, that sweet Jetta was my only option. And by the way you work for Enterprise genius of course you can be picky. If I wanted a car and didnt want to miss more work over this event then yes I would have stuck it out and waited for a clean car. Next time I will, I will also bring my camera and document the garbage you are giving me. By the way lets all do the math. 2 months of renting a VW JETTA.... Yeah I probably paid 8 months of a car payment if I owned the thing, so when normal maintenance comes up on the cars in your fleet, lets make renters pay for it, a great business model. And also a great way to keep customers coming back. (please add sarcasm)

Fernanda I thank you for spending countless hours and meaningless conversation with me over this issue. I enjoyed talking to you over cold dinners and you making me so angry I shook. You were so comforting by calling me a liar, a destructor and an idiot. Thank you for telling me that if you had to pay for tires for all your cars you would be out of business. Thank you also for being on your toes when the fifth time I told you the same exact story you accused me of changing the story.

Thank you Scott for calling me 5 minutes before Fernanda asking the story and saying thank you for telling us we just wanted to follow up on the car. Thank you Scott for lying to my face, next time dont waste your time being friendly, come out and say we are blaming you and you will be paying.

Thank you Enterprise for providing me a piece of trash car, raping my wallet and then making me pay for someone elses cover up or normal car maintenance, however you want to look at it. I will surely be back to your friendly counters just as soon as I can. And please, keep giving away the free smiles, your customer service is a delight!